Shipping Policy

Last updated: 9/2/2025

1. Service Delivery

As a technology service provider, Accelera Tech Solution primarily delivers digital services and solutions. Our "shipping" refers to the delivery of completed projects, software, and digital assets to our clients.

2. Digital Delivery Methods

  • Secure file transfer via encrypted platforms
  • Cloud-based deployment and hosting
  • Version control system access (GitHub, GitLab, etc.)
  • Direct deployment to client servers or platforms
  • Email delivery for smaller files and documentation

3. Project Delivery Timeline

Project delivery timelines are established in individual project agreements. Typical delivery schedules include:

  • Website Development: 2-8 weeks depending on complexity
  • Mobile App Development: 4-16 weeks depending on features
  • Custom Software Solutions: Timeline varies by scope
  • Consultation and Strategy: 1-2 weeks

4. Physical Hardware Shipping

In cases where physical hardware or devices are part of the project deliverables:

  • Shipping costs will be calculated and communicated before dispatch
  • We use reliable shipping carriers with tracking capabilities
  • Insurance coverage is available for high-value items
  • Delivery times depend on location and shipping method selected

5. International Delivery

We provide services globally. For international clients:

  • Digital deliveries are instant regardless of location
  • Time zone differences are considered for project timelines
  • Physical shipments may incur customs duties and taxes
  • Compliance with local regulations is the client's responsibility

6. Delivery Confirmation

Upon project completion and delivery:

  • Clients receive formal delivery notification
  • Testing and approval period as specified in the agreement
  • Documentation and training materials provided
  • Support period begins as outlined in the service agreement

7. Delays and Force Majeure

While we strive to meet all delivery deadlines, delays may occur due to:

  • Client feedback and revision cycles
  • Technical complexities or third-party dependencies
  • Force majeure events beyond our control
  • Changes in project scope or requirements

8. Contact for Shipping Inquiries

For questions about delivery timelines or shipping arrangements, please contact us through our contact page.